Privacy policy
Last updated: July 2026
At Olena Lash Shop, we respect your privacy and are committed to protecting your personal information. By using our website or placing an order, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect information you provide to us, including your name, phone number, email address, billing and shipping address, payment details, order history, and any information you share when contacting us.
How We Use Your Information
We use your information to process orders, complete payments, arrange shipping, provide customer support, improve our website and services, communicate with you, and comply with legal obligations.
Sharing Your Information
We only share your information when necessary to operate our business, including with Shopify, payment providers, shipping partners, and other trusted service providers. We never sell your personal information.
Shopify
Our store is powered by Shopify. Information you provide may be processed by Shopify to securely operate the website, process payments, and improve your shopping experience. Shopify handles your information according to its own Privacy Policy.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information from anyone under the applicable age of consent.
Security & Data Retention
We take reasonable measures to protect your personal information. Your information is retained only for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information. You may also unsubscribe from marketing communications at any time.
International Transfers
Your information may be processed or stored outside your country when necessary to provide our services through Shopify or our trusted partners.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via WhatsApp or phone:
+961 76 314 456