Refund policy

Returns

Due to the nature of our beauty products, we do not accept returns or exchanges once an order has been delivered.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery by WhatsApp or phone at:

+961 76 314 456

Please include your order number and clear photos of the item. We'll review your request and, if approved, offer a replacement or a full refund.

Refunds

Refunds are only issued for items that arrive damaged, defective, or incorrect. Once your request is approved, the refund will be processed using your original payment method.